Veel Gestelde Vragen
Hey there! Too bad that you did not find an answer to your question on our website. We are more than happy to help you. Unfortunately, we can't answer all questions by email. Please read these frequently asked questions, if you have already ordered and you have a question you can email us at firstname.lastname@example.org
All questions that are not order-related will unfortunately not be answered.
Please add your Order Number in the subject; we do our best to answer all questions within 48 hours on business days (Monday-Friday).
The Product is showing that it's out of stock, when will it be available?
On our website you can see whether a product is in stock, unfortunately we cannot specify when a product will be back in stock due to production time, shipping and import. We advise you to use the stock notifier, this way you get an email when the product gets back in stock.
Important ! If you have installed a Pop-up blocker or similar add-on you might not see the stock notifier button.
I want to change/add something on my order?
In case your order has not been shipped yet you can get in touch with us at email@example.com Provide all personal details and order number for fast handling. We can remove items and refund the cost on the same day, adding an item is also possible but your order won’t be shipped until the complete payment has been processed.
In case the order has already shipped, we unfortunately can’t add or remove anything. You can always return items that were not needed as mentioned in the Returns tab.