Returns

Returns & Service

Item arrived damaged or defective?
Email orders@skirmshop.nl within 48 hours. Include your order number, name, and clear photos of the packaging and damage. We’ll reply (business days) within 48 hours.

Missing something?
Email orders@skirmshop.nl with your order number and list the missing items. We’ll sort it out fast.

Return an item (14-day window)

• Item must be unopened and in the original packaging.

• Fill in the return form and put it in the box.

• Ship it back at your own cost.

We refund the product price within 5 business days after we receive and inspect it.

Used items or returns after 14 days
Only possible with prior approval. Email us first. Returns sent without approval may be refused. If items show signs of use, we may deduct a value reduction.

Questions?
Email orders@skirmshop.nl (reply within 48 hours on business days) or fill in the return form below (Mon–Fri 10:00 – 17:00 CET).

Please make sure to include your order number in the mail or message.